Destination Ambassador Customer Service Training

A remarkable experience relies on exceptional customer service, starting from the moment a visitor sets foot in a community and at every touch point that follows.
How do you become a local Ambassador and ensure that you are contributing to a positive, authentic visitor experience that shows all that your community has to offer?
Destination Ambassador covers key topics that make for memorable visitor experiences, including:

• The role of local ambassadors in the visitor experience
• The importance of tourism and how it benefits your local community
• Different visitor profiles and reasons they visit your area
• Products and services your community has to offer visitors
• Where to access information and how to provide helpful service to others