Chamber Academy - Workshop - Assertiveness

The Mission Region Chamber of Commerce and Changerwerxs have partnered to presents a series of workshops to examine the silent factors that can impact personal and workplace productivity and work satisfaction. In these highly interactive two and half-hour workshops you will learn how making small changes to habits can drastically improve the levels of productivity and efficiency in your business or work. This allows you to get more quality work done, reduce the amount of time spent on unnecessary tasks, and improve work satisfaction.
 

Assertiveness – Do we really know what it is? And is that how we communicate?
This workshop examines what assertiveness actually is and aims to raise self-awareness and increase our ability to communicate effectively with others in the workplace and with clients.
In this workshop, we will explore:

• Assertiveness versus passive, aggressive and passive-aggressive stances
• How assertive we are
• Barriers to assertive communication
• Myth around assertiveness
• Tips for assertive communication
• Understanding of “I” statements.